Privacy Policy

1. Scope

• • Applies to this website and any forms where you submit details to contact us or request information.
• • Does not cover third-party sites we may link to.

2. Information We Collect

• • Information you provide: name, email, phone, organization, and message content via contact forms.
• • Automatic data: IP address, device/browser info, pages visited, timestamps, and basic analytics via cookies or similar technologies.
• • Third-party sources: if you reach us via platforms that share your contact details with your consent.

3. How We Use Information

• • Respond to inquiries and provide requested information.
• • Improve site performance, security, and user experience.
• • Maintain records for legitimate business purposes and legal compliance.
• • With consent, send updates relevant to our services (you can opt out anytime).

4. Legal Bases (where applicable)

• • Consent (e.g., submitting a form).
• • Legitimate interests (site security, service improvement).
• • Contract (pre-contractual communications on your request).
• • Legal obligations.

5. Cookies & Analytics

• • We may use essential cookies for site functionality and optional analytics cookies.
• • Provide a simple cookie notice with accept/reject where required.
• • You can control cookies via your browser settings.

6. Sharing & Processors

• • We do not sell personal data.
• • We may share data with service providers (hosting, analytics, email) bound by confidentiality and data-processing obligations.
• • We may disclose information if required by law, to protect rights, or in business transfers.

7. Data Retention

• • Inquiry records are retained for as long as needed to respond and for reasonable business/legal purposes (typically up to 24 months unless longer is required by law).

8. Data Security

• • We use reasonable technical and organizational measures to protect data. No method is 100% secure; risks cannot be eliminated.

9. International Transfers

• • If data is processed outside India, we implement appropriate safeguards (e.g., contractual protections) consistent with applicable laws.

10. Children's Privacy

• • Our site is not directed to children under 18. If you believe a child provided personal data, contact us to remove it.

11. Your Rights

• • You may request access, correction, deletion, or withdrawal of consent, subject to applicable law (including India's DPDP Act 2023 and, if you are in the EU/UK, GDPR/UK GDPR).
• • To exercise rights or raise concerns, contact our Grievance Officer.

12. Updates to this Policy

• • We may update this policy periodically. The "Effective Date" indicates the latest revision.

13. Contact & Grievance Officer